DMCA Policy

Haptick LLC (“Haptick,” “we,” “us,” or “our”) operates the Haptickk service marketplace application and related services (collectively, the “Platform”). Haptick respects the intellectual-property rights of others and expects users, Providers, and other parties using Haptickk to do the same.

This DMCA Policy explains how Haptick addresses claims that content available on the Platform infringes copyrights under the U.S. Digital Millennium Copyright Act, 17 U.S.C. Section 512 (the “DMCA”). This Policy applies to the Haptickk website, mobile applications, and related services, and to all content across our launch service categories—Beauty & Grooming and Lifestyle (which includes Fitness, Culinary, Events & Media, Wellness, and Car Detailing). Copyright issues arise frequently in Events & Media bookings (for example, photography, videography, music performance, podcast, and livestream content), and this Policy applies fully to such content.

1. Designated DMCA Agent

Haptick’s designated agent to receive notices of alleged copyright infringement (the “DMCA Agent”) is:

Only DMCA notices and counter-notices should be sent to this DMCA Agent. Other support requests or general legal inquiries should be directed through Haptickk’s regular support or legal channels.

2. Submitting a DMCA Takedown Notice

If you are a copyright owner, or authorized to act on behalf of one, and you believe that content on the Platform infringes your copyright, you may submit a DMCA takedown notice to the DMCA Agent.

To be effective under 17 U.S.C. Section 512(c)(3), your notice must include all of the following:

• A physical or electronic signature of a person authorized to act on behalf of the owner of the allegedly infringed copyright.
• Identification of the copyrighted work claimed to have been infringed, or, if multiple works at a single online location are covered by a single notice, a representative list of such works.
• Identification of the material claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit Haptick to locate the material, such as the relevant URL, listing, profile, posting, image, audio file, video file, or in-app location.
• Information reasonably sufficient to permit Haptick to contact you, including your name, mailing address, telephone number, and email address.
• A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner.

If your notice does not include all required information, Haptick may be unable to process it.

3. Haptick’s Response to DMCA Notices

Upon receipt of a facially valid DMCA notice, Haptick may:

• Review the notice for compliance.
• Locate the allegedly infringing material.
• Remove or disable access to the material in a reasonably prompt manner, where appropriate.
• Notify the user or Provider who posted the material that access to the material has been removed or disabled.

Haptick may also, in appropriate circumstances, suspend, restrict, or terminate accounts associated with repeat infringement, as described in Section 5 below.

Haptick does not provide legal advice regarding copyright disputes, and all parties should consult their own legal counsel regarding their rights.

4. Counter-Notice Procedure

If you are a user or Provider and material that you posted was removed or disabled as a result of a DMCA notice, and you believe the material was removed by mistake or misidentification, you may submit a counter-notice to the DMCA Agent.

To be effective under 17 U.S.C. Section 512(g)(3), your counter-notice must include all of the following:

• Your physical or electronic signature.
• Identification of the material that has been removed or to which access has been disabled, and the location where the material appeared before it was removed or access was disabled.
• A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your name, mailing address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or if your address is outside the United States, for any judicial district in which Haptick may be found, and that you will accept service of process from the person who submitted the original DMCA notice or an agent of that person.

Counter-notices should be sent to legal@haptickk.com with the subject line: DMCA Counter-Notice.

4.1 Restoration Timeline

If Haptick receives a valid counter-notice, Haptick may forward it to the original complaining party and may restore the removed material or cease disabling access to it within 10 to 14 business days after receipt of the counter-notice, unless the original complainant notifies Haptick that a court action has been filed seeking to restrain the allegedly infringing activity. This timeline is consistent with the safe-harbor window provided under 17 U.S.C. Section 512(g)(2)(C).

5. Repeat Infringer Policy

Haptick has adopted and will reasonably implement a policy providing for the termination, in appropriate circumstances, of users or Providers who are repeat infringers, consistent with the requirements of 17 U.S.C. Section 512(i)(1)(A).

In determining whether a person is a repeat infringer, Haptick may consider factors such as:

• The number of valid DMCA notices received regarding the account.
• The seriousness and pattern of the alleged infringement.
• Whether the user or Provider responded with a valid counter-notice.
• Whether warnings were previously issued.
• Other relevant circumstances indicating repeated or abusive infringement behavior.

If Haptick determines that an account is associated with repeat infringement, Haptick may suspend, restrict, or terminate that account and take other appropriate preventive measures.

6. Misrepresentations and Abuse

Any person who knowingly misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees, as provided under 17 U.S.C. Section 512(f).

You may not use the DMCA process to target competitors, suppress lawful speech, resolve non-copyright disputes, or otherwise abuse the notice-and-takedown process.

Haptick reserves the right to reject notices or counter-notices that are incomplete, invalid, abusive, or not submitted in good faith.

7. Relationship to Haptickk Terms

This DMCA Policy supplements the Haptickk Terms of Use and Provider Terms. In the event of any inconsistency between this Policy and the general Terms regarding copyright notice procedures, this DMCA Policy will govern Haptick’s handling of DMCA copyright claims.

By using the Platform, you agree to comply with this Policy and all other applicable Haptickk policies and terms.